The top customer complaint for pizza operations is poor pizza quality.
Beyond quality assurance challenges, pizza operators are often losing a
significant amount of revenue with pizzas “lost” due to products having
to be remade, that were served to staff, or were simply wasted. Finally,
operators are issuing unnecessary refunds as they have no way of
verifying the quality of the pizza that was made and delivered.
The PreciTaste AI system was uniquely trained to identify any pizza as it
arrives from the oven. Just like a movie director, one video snippet for
each pizza is uploaded to the pizza monitoring system. This enabled the
operator to provide instant feedback on issues such as bubbles and over
or under-topping to kitchen crews. Remote access allowed for providing
feedback across multiple units without the need to travel. This Quality
Assurance of the golden standard showed a long-term sales boost of more than 3%. Further, by comparing the derived pizza counts coming out of
the oven against the POS count, the Loss Tracking system determined the amount lost. Finally, videos can be grouped over time, so that
claimed refunds from delivery platforms can be proven incorrect.